Frequently Asked Questions
What do you mean by “Contemporary Christian Counseling” in your headline?
The Antioch Group is “Contemporary” in that we draw upon cutting-edge, empirical evidence-based methods for treating mental health suffering. We are “Christian” in that our care foundationally rests upon the dignity and worth of all human beings, the healing power of spiritual practices (i.e., self-examination, prayer), and a commitment to treat people as individuals—the hallmark of the Christian faith.
Do you only work with clients/patients that are Christians?
No. While two thirds of the people who come to see us are Christian believers looking for someone who shares their belief system during times of crisis, fully one third of our patients do not identify themselves as Christian. When polled, this one third sought us out knowing we are Christians for the following reasons (in descending order of importance to them):
- The reputation of excellence and quality care provided by our therapists in dealing with clinical issues
- The expectation of an honest, straight-forward, and non-coercive approach to clinical issues from people who identify themselves as Christians
- The simple need for reliable help. Although wary of religion, those clients not identified as Christians explained that they were delighted to receive a caring and non-judgmental approach to therapy by their counselors.
What about insurance? Do you accept it?
Yes. The Antioch Group is a provider for most insurers in central Illinois, as well as for military insurers.
Will I have to do my own insurance billing?
Generally, no. When a person makes an appointment, our support services staff will ask for an insurance plan number and individual insurance account information. Our staff will call your insurer as a courtesy to you, so you start your care knowing exactly what the amount of your coverage is.
What if I have poor mental health benefits or no benefits at all?
There are several options open for those who have little or no insurance coverage. These include:
- Establishing a no-interest monthly payment plan
- Receiving assistance from a church or other benevolent plan
- Receiving care at a reduced rate (a tax return is required to verify need)
At The Antioch Group, we try to see that all who desire help receive it, regardless of ability to pay. If an Antioch counselor can’t help, we’ll do our best to assist you in finding competent help elsewhere.